Policies

LABOR POLICY

Labor: Valkyrie Arms is not, and shall not be held liable or responsible for any installations/modifications misuse of products or any defects/loss due to installation/ modifications, or any damages or injuries as a result thereof or in connection therewith. Installation of this part may void the manufacturer warranty coverage, if any, on your products. Please contact manufacture for any questions.

RETURN POLICIES

Firearm Returns: There are no returns or exchanges for firearms that have already been drosed under customer’s name. Please check and double check firearm(s) before taking possession and drosing. Once you have dros’ed the firearm, it is now yours.

Parts Returns: All returns or exchanges must be done within 7 days from the original purchase receipt, no exceptions. Items returned/exchanged must be in new unused condition in original factory packaging. There are absolutely no returns on items that have been used, installed, mounted, scratched, defaced, or missing parts. A 30% restocking fee will be assessed on all authorized returns. No cancellations, refunds, or exchanges on special order items or custom build items will be allowed.

SPECIAL ORDER ITEMS

Special Order: All special orders items must be paid in full at the time of order. Request for special orders and custom builds will be processed in the most timely and efficient manner possible. However, Valkyrie Arms will not be held responsible for delays above and beyond its control. No cancellations, refunds, or exchanges on special order items or custom build items.

WARRANTY

Warranty: No warranty whatsoever will be given if the defect was caused by customers’ abuse, negligence, mishandling, or improper installation. All merchandise sold by Valkyrie Arms is only subject to manufacturer warranty, if any. Please refer to manufactures website for further details. Warranty items are subject to submission to the manufacturers for inspection and approval for repair or replacement of merchandise. Customer, however, will be responsible for all shipping and handling fees. No labor or inconvenience may be included in any warranty claims. All warranties, expressed or implied, are done by the manufacturer of the product/goods and not by Valkyrie Arms.